Welcome to our Australian A-Rocks Mineral Auctions.com
Our aim is to provide information
& a set of Auction Terms & Conditions
that are simple & easily understood
Thank you for taking the time to
*Note by Registering & or Placing a bid:
You confirm you fully agree with & understand
*Bidders must be 18 & above to bid
1. All items are described as accurate as is possible & pictures show actual item, dimensions quoted are as close as is possible for irregular mineral shapes. minerals are pictured as is..in the case of water enhancement we advise of this such as on Boulder Opals or Gem Rough.
2. All Auctions will close on the US ES (New York) time specified on each individual auction International Bidders please calculate your local closing time from this?
**We would appreciate that if you have a question or a problem please email us before bidding not after.
3. We will contact you after the Auction finishes with your totals including P & H to your country of destination-this will also include your *Insurance option. If you require a differant shipping address to the one you registered with please advise us ASAP please.
4. We pack your wins securely & with great care (please see our ebay feedback for this) we do not however accept responsibility for damage or loss while in the care of the worlds postal system-Damage or loss is extremely rare but if this concerns you please pay the *Insurance Option provided on your invoice at auction end.We also have a Shipping Calculator link on our auction or below: & packed shipping weights are provided on each item on auction-please use this link to calculate your shipping to your destination zone. *Australian Customers email us for costs for parcels above 500 grams in weight.
5. Payment: Each bidder agrees to pay for their wins by the below mentioned methods & within the specified time also, all bids are a binding contract between us both:
All International Customers outside Australia:
Payment is by Paypal in US$ or *Direct International Deposit in $AU. *Fee Applies-please advise for details?
May use Paypal in $US, Direct Deposit or Australian Money Order in $AU-please advise for details?
**We would appreciate that winning bidders be diligent and send payments with-in 5 days after Auction Close-early payments result in early shipping as we post once a week. If you have a problem paying please keep us informed?..we do understand that their are occasionaly problems that arise that can delay payment-Please note we would appreciate your return contact ASAP to your winning notification & totals-this saves any misunderstandings, problems & extra work.
6. Please understand that we can experience computer problems as you can also?..if we don't reply to your enquiry promptly or you don't recieve your total please be assured that there will be good reason for this and you will get an email or reply when we can send it. *Please note we do answer all customer emails.
7. We travel extensively through the year & occasionally are absent at Auction end or at other times where we may not have internet connection?
8. We invite bidders from all countries to participate-for your conveneance your currency can be selected in the dropdown menu at the foot of every auction currencies are US$, AU$, NZ$; Euro, British Pound, Canadian$ & Japanese Yen, email me if you are a registered bidder & require your own currency included in this menu?
9. We reserve the right to suspend or block any bidder or seller that does not comply with our conditions. Sellers are expected to behave in a proffessional manner on A-Rocks Mineral Auctions.com & conduct their auctions accordingly.
10. *We reserve the right to amend or add to these conditions as may be required-please take the time to check these before bidding.
Thank you & happy bidding!
Any Questions? please use the Contact tab or in regard to a certain item use the "ask Seller a Question?" option on the auction or email us?